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    Custom Order
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    Contents

    Custom Order

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    Article summary

    Diaspark Retail Software

    Custom Order

    The Custom Order module is used to take orders for merchandise in which the store does not have a readily available design for.

    • To take a custom order from a customer, click on the Custom Order module.

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    • Then, click the lookup icon next to Customer to search for and select the customer whose custom order is being taken.

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    • Click Serialize #/Order Detail to enter details about the item.

    • At the top of the window, click on the drop-down menu next to Item Type, and click the lookup icons next to Vendor # and Style/SKU # to select an option from each category.
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    • You can also enter the final price or estimate of the item at the top right-hand side of the window.

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    • Click the Components tab to enter information about the metal and diamond/stone.

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    • Click the Other tab to enter information about the stone(s), customer requirement, and order instruction. Then, press OK.
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    • Then, the item will appear on the screen. If the customer will not be picking up the item in the store, uncheck the Ship To checkbox and select a valid ship date.
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    • Enter the cashier and salesperson. Click Payment to take any form of payment, and then click Save.

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    • Then, the order # and Job Bag # will appear on the screen.

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    • Print or email the receipt to the customer.

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