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    Cancel Order
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    Contents

    Cancel Order

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    Article summary

    Diaspark Retail Software

    Cancel Order

    The Cancel Order module is used to cancel orders that have been placed before execution.
    • To cancel an order, click on the Cancel Order module.

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    • Then, click the lookup icon next to Customer to search for and select the customer whose order is being cancelled.

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    • Use the lookup icon to search for and select the transaction made by the customer that needs to be cancelled, or manually type in the order number.

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    • Once the transaction has been selected, ensure that the total balance amounts to zero.

    For example, suppose the total balance for a custom order amounted to $107:

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    • To cancel the order, put a minus sign before the 107 to indicate that you will be taking money out of the register to return back to the customer.
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    • Ensure you save when done.

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