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    Standard Tracking
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    Contents

    Standard Tracking

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    Diaspark Back Office

    Standard Order

    The Standard Order module is used to track all open standard orders and view details about all previous standard orders.
    • To view and track all standard orders, click on POS (Orders) → Standard → Standard Tracking. On this screen, all currently existing standard orders will appear. By using any of the several search features, you can filter out an order.

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    • You can click any order to view the item(s) details and history.

    • On the bottom right-hand side of the screen, you will see checkboxes designated for each stage of the repair process. As each stage is complete, check the box and refresh.

    • To complete an order, check the Complete* (CO) box. Then, the plus sign will appear under the CO stage.

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    • On the bottom left-hand side of the screen, you can see details about the highlighted order. You can also see its activity, payment detail, components required, and components used.

    • When a stage is check marked, its details will appear under the activity tab on the bottom left-hand side of the screen.

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    • Each stage can be configured in back office, through Production  Setup  Workbag Stage.

    • Once complete, the order will then appear under the Ready for pickup tab. All orders that appear under the Closed tab have already been picked up.

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